Overview
This Privacy Policy applies to all services on the jilibaji platform. By creating an account or using the platform, you agree to this policy. We are committed to protecting your information at all times.
Jilibaji is a trusted online gaming and Sports Betting platform in Bangladesh. We believe every user's right to privacy is inviolable. When you use jilibaji, you share certain information with us. This Privacy Policy openly explains how that information is collected, where it is stored, who can access it, and what rights you have. We want you to play on jilibaji with confidence and full peace of mind.
1 What Information We Collect
Jilibaji only collects the information needed to provide you with the best possible service. We don't ask for anything beyond that.
1.1 Information You Provide Directly
When you register or manage your account on jilibaji, you provide the following information directly:
- Full Name & Date of Birth
- Email Address & Mobile Number
- Mobile banking account details (bKash, Nagad, Rocket)
- Copy of National ID or Passport for KYC verification
- Messages or information shared when contacting support
1.2 Automatically Collected Information
Some information is collected automatically while you use jilibaji:
- IP Address & Device Type
- Browser Type & Operating System
- Time spent on the platform and list of pages visited
- Transaction History & Gaming Activity
- Cookies & Session Data
| Data Type | Why It's Collected | Required? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Support Communications | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookie Data | Improving User Experience | Optional |
2 How Your Data Is Used
Jilibaji uses your data for specific purposes only. Each purpose is clearly outlined below:
2.1 Service Delivery
We use your information to manage your account, process deposits and withdrawals, and maintain your gaming history. This data is essential to keeping jilibaji's services running properly.
2.2 Security & Fraud Prevention
We analyze your IP address and transaction patterns to prevent multiple accounts, bonus abuse, and money laundering. This protects the interests of all legitimate jilibaji users.
2.3 Personalized Experience
By analyzing your gaming preferences and history, jilibaji suggests relevant games, offers, and promotions tailored to you — making your jilibaji experience more enjoyable.
2.4 Legal Obligations
In certain cases, retaining or disclosing information may be a legal requirement in order to comply with regulatory directives. In such cases, jilibaji acts in full accordance with the law.
What We Don't Do
Your data is never sold to advertisers, and it won't be used for marketing purposes without your consent. jilibaji never stores your password or full payment details.
3 Data Sharing
Jilibaji shares your data only in strictly limited circumstances and for specific reasons. The full list is provided below:
3.1 Service Partners
We may share necessary information with selected partners for payment processing, KYC verification, and technology services. These partners are held to the same strict privacy standards as jilibaji.
3.2 Legal Obligations
Information may be disclosed pursuant to a court order, request from an investigative authority, or directive from a regulatory body. In such cases, jilibaji will make every effort to notify you in advance where possible.
3.3 Business Transfers
In the event of a future merger or acquisition, user data may be transferred. In such cases, the new owner will be bound by this Privacy Policy.
To Be Clear
Jilibaji never sells your data to advertisers, data brokers, or unrelated third parties. This is a core principle with no exceptions.
4 Cookies & Tracking
Jilibaji uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
4.1 Cookie Types
- Essential Cookies: Required to maintain login sessions and ensure security. The site cannot function without these.
- Functional Cookies: Remembers your preferred language and settings.
- Analytics Cookies: To understand which pages are most visited — completely anonymously.
- Marketing Cookies: Used to show you relevant offers. You can turn this off at any time.
4.2 Cookie Controls
You can block or delete cookies through your browser settings. However, disabling essential cookies may prevent jilibaji from functioning properly. Refer to your browser's help section for more details.
5 Data Storage & Security
Jilibaji uses world-class technology to keep your data safe.
5.1 Security Measures
- All data is transmitted using 256-bit TLS encryption.
- Data is stored on servers in encrypted form.
- Regular security audits and penetration testing are conducted.
- Staff have access only to the information they need to perform their duties.
- 24/7 monitoring is in place for suspicious activity.
5.2 Data Retention Period
All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years as required by law. After that period, all data is permanently deleted.
In the Event of a Data Breach
In the event of a data breach, jilibaji will notify affected users as quickly as possible and take all necessary protective measures.
6 Your Rights
Under jilibaji's Privacy Policy, you have the following rights. It's important that you know them.
Right to Access Your Data
To find out what information jilibaji holds about you, submit a request to our support team. We'll provide your complete data within 30 days.
Right to Rectification
If any of your information is incorrect or outdated, you can request a correction. Updates are typically processed within 7 business days.
Right to Erasure
Upon account closure, you may request that all data beyond what is legally required to be retained be deleted.
Right to Object to Processing
You can object to your data being used for marketing purposes. Opting out takes effect immediately.
Right to Data Portability
You can request a download of your jilibaji account data in a standard format (CSV or JSON).
7 Children's Privacy
Jilibaji is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has accessed our platform, the account will be closed immediately and all associated data deleted. If a parent or guardian suspects their child is using jilibaji, please contact our support team right away.
8 Policy Updates
Jilibaji may update this Privacy Policy from time to time. When changes are made:
- Users will be notified via email or through the platform before any significant changes take effect.
- The "Last Updated" date at the top of the page will reflect any changes.
- The new policy takes effect from its publication date.
- Continued use of the platform after any changes constitutes your acceptance of the updated policy.
The most current version of this page is always the one in effect.
9 Contact Us
Contact us for any privacy-related questions, requests, or complaints. Our data protection team is available seven days a week to assist you.
Contact Information
Email: support@jilibaji.net
Response
time: typically within 24–48 hours.